Troubleshooting Token Swap or Network Errors

Running into errors when swapping tokens or switching networks in your Dlicom wallet can be frustrating, but most issues have simple solutions. This article guides you through troubleshooting common token swap or network errors, ensuring smooth crypto transactions. Follow these steps to quickly identify and resolve issues with your decentralized wallet app.

Common Causes of Swap or Network Errors

  • Insufficient balance or network fees (gas)
  • Unstable internet connection
  • Outdated app version or browser cache issues
  • Unsupported network or token
  • Smart contract congestion or high network traffic

Step-by-Step Troubleshooting Guide

  1. Check your wallet balance and ensure you have enough for the swap and required network fees.
  2. Test your internet connection by reloading the Dlicom app or switching networks.
  3. Update Dlicom to the latest version from your app store. Clear browser cache if using a web browser.
  4. Confirm the token and network are supported by Dlicom. Reference the Supported Tokens and Networks article.
  5. If the issue persists, try again later as network congestion may be temporary.

When to Contact Dlicom Support

  • Multiple swap failures or repeated network errors across different networks
  • Missing funds or completed swaps with unreceived tokens
  • App crashes or freezes during critical transactions

Preventing Future Swap and Network Issues

  • Regularly update your Dlicom app and device OS
  • Double-check network and token compatibility before swapping
  • Maintain a safety buffer of funds for fees

Conclusion

Token swap and network errors in Dlicom are usually easy to fix with a few simple checks. If you continue to encounter issues, reach out to Dlicom Support through the in-app channel for further assistance and guidance tailored to your decentralized wallet experience.

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