Help! My Account or Data Won’t Sync

Having trouble syncing your Dlicom account or noticing missing data between devices? Don’t worry—syncing issues are common and often easy to resolve. This guide walks you through proven steps to restore synchronization on Dlicom’s decentralized wallet app, whether you use iOS or Android. Let’s ensure your assets and social activity are seamlessly up to date.

Check Network and App Status

• Ensure you have a stable internet connection (Wi-Fi or mobile data).
• Verify Dlicom servers are operational (check the Dlicom Status page).
• Close and reopen the Dlicom app to restart the sync process.

Update or Reinstall the App

• Check the App Store (iOS) or Play Store (Android) for the latest version.
• Update the Dlicom app if available—updates often resolve sync bugs.
• If issues persist, uninstall and reinstall the app (ensure you have your seed phrase/backup first).

Verify Account Credentials and Security

• Double-check your account login—incorrect credentials can stop sync.
• Ensure your wallet is backed up; you may be prompted to re-enter your seed phrase to restore data.
• If enabled, verify two-factor authentication settings to avoid lockouts.

Contact Dlicom Support

• If sync issues continue, reach out directly through the in-app Help Center or email support@dlicom.com.
• Provide detailed information: device type, OS version, app version, and screenshots if possible.

Conclusion

Syncing troubles in Dlicom can usually be fixed by updating the app, checking connectivity, and securely verifying your account. If basic troubleshooting doesn’t solve it, our friendly support team is ready to help. For more tips, explore related knowledge base articles on wallet backup and restoring your data.