What to Do If the App Crashes or Freezes

If your Dlicom mobile app is crashing or freezing, don’t worry—these issues are often quick to resolve. This guide will help you troubleshoot app instability step-by-step on iOS or Android. We’ll cover basic checks, solutions, and when to contact Dlicom Support for enhanced assistance.

Basic Checks Before Troubleshooting

• Confirm you’re running the latest version of the Dlicom app from the App Store or Google Play.
• Ensure your device’s OS is up to date and has sufficient storage space.
• Check if other apps are causing performance issues in the background.

Quick Fixes for App Crashes or Freezes

1. Force close Dlicom and restart the app.
2. Restart your smartphone to clear temporary glitches.
3. Clear Dlicom’s app cache (Android) or offload the app (iOS).

Advanced Steps if Issues Persist

• Delete and reinstall Dlicom. Ensure your wallet is backed up and you know your recovery phrase first.
• Disable VPNs or security apps that may interfere with connectivity.
• Test on a different network (Wi-Fi vs. mobile data).

Contacting Dlicom Support

Still experiencing issues? Contact Dlicom Support via the Zendesk Help Center in-app or at our website. Include your device type, OS version, Dlicom app version, and any error messages. Timely, detailed information helps us resolve your issue quicker and keep your crypto and social experience seamless.

Conclusion

App crashes or freezes are typically minor setbacks. By following these troubleshooting steps, you’ll stay in control of your Dlicom wallet and social features. For persistent problems, our Support Team is ready to help—ensuring your security, privacy, and confidence as you navigate the world of Web3.